You have a rather unique title. What are the duties of a Team Leader – Operations?
Well, I primarily make sure the office runs smoothly. That means I do whatever is needed at the time. I worked the front and back desks at our West County ENT clinic for 17 years. Then, after filling in for a colleague in the Facial Plastics office at Barnes-Jewish West County Hospital, I volunteered to float to wherever I was needed. I like the variety, and I’m happy to go wherever Carol Rose needs me.
What is the most enjoyable part of your job?
The most enjoyable part of my job is definitely the patient contact. When they step off the elevator at MOB3 (Medical Office Building #3), I’m the first person they see. That contact starts with a smile and a greeting, and that’s important for making the patient feel as comfortable as possible. First impressions are lasting impressions.
Outside of Medical Office Building #3, who is Dawn Breeden?
When I’m not at work, I am definitely a family person. I want as much family time as I can get. My husband Mike and I have been married 27 years, and we have two great sons, Scott, 25, and John, 19. We like anything done outdoors, and we are big fans of Cardinals’ baseball and the St. Louis Blues.
Do you have any hobbies or special interests?
I like gardening, especially tending to my fruit trees and Calla lilies. And, I love baking. In fact the whole family loves to cook. No one ever goes hungry at our house. My mom is also an important person in my life right now. I’m trying to create as many special memories with her as I can.