Q&A with Billing/Scheduling Associate Lori Alexander

Lori Alexander

Washington University Billing/Scheduling Associate Lori Alexander reflects on her 18 years at the university and shares how she spends quality time with family. What is your current title, and how long have you been with Oto and WashU? I am currently a Billing/Scheduling Associate II. I have worked with ENT for one year and five […]

Register for Pedal the Cause

Do you like to ride road or gravel bikes? Join team Heads Up and ride! Do you want your kids to learn to help others? Kids aged 3 to 13 can ride in the kids challenge. Do you want to help cure cancer? Ride, volunteer, or donate. Register for team Heads Up and enjoy these […]

Understanding individual cells to overcome treatment challenges in head and neck cancer

photo of researcher at bench

Sid Puram, MD, PhD, thinks that optimizing personalized cancer treatment requires better knowledge about tumor heterogeneity.  Understanding individual tumor cells will promote better and discrete treatment options for head and neck cancer patients. Head and neck tumors are composed of a variety of cells that have different functions, much like bees in a hive. Some […]

Q&A with Research Statistician Dorina Kallogjeri

Dorina Kallogjeri, MD, MPH, is the research statistician behind the Clinical Outcomes Research Office, assisting our department’s investigators on everything from framing their research to evaluating results. Dr. Kallogjeri spent some time with us reflecting on what brought her to Washington University and what she loves about her job What do you enjoy most about […]

Setting the tone for every patient visit: The PSR effect

The first face every patient sees, and sometimes the first voice they hear, is the one that sets the tone for every visit. Setting a tone that can lead to optimal quality patient care is the job of the PSR or Patient Services Representative. There are 20 PSRs at work in our department, located in […]

Team Heads Up rocks Pedal the Cause

photo of team Heads Up

Congratulations to our department’s Pedal the Cause team for raising the most money in its 10-year history! Comprised of 70 members, Team Heads Up raised $57,000, a 40% increase over what we raised last year, placing us #4 among all of the 28 hospital affiliates. Thank you to all of our generous donors! This year’s […]