The ambulatory practice of otolaryngology at Washington University School of Medicine had an abrupt change on March 23, when the majority of our upcoming scheduled patients were cancelled. Safety of the patients, staff and community was paramount given the advancing threat of COVID-19. Everyone involved in clinical care was instrumental in making this happen. We moved from seeing […]
People respond to a crisis in a variety of ways, responses that run the gamut of physical, behavioral, emotional and spiritual reactions. Fortunately, some people respond by looking for innovative ways to help others. Tyler Bertroche, MD, a chief resident in the Department of Otolaryngology at Washington University in St. Louis, is one of those […]
Children at risk for hearing and speech disorders can’t always access the clinical evaluation and follow-up care they need. A new mobile hearing and speech clinic helps solve that problem for the greater St. Louis area. The new mobile hearing and speech clinic was delivered to St. Louis Children’s Hospital Feb. 20. The unit is […]
Otolaryngologists at Washington University School of Medicine are among the first in the Midwest to implant the Osia System to improve hearing for patients with conductive hearing loss, mixed hearing loss, and single-sided sensorineural deafness. During an early introduction of the new system this winter, Jacques Herzog, MD, Cameron Wick, MD, and Craig Buchman, MD, […]
The Department of Otolaryngology is working hard to improve the patient experience. Allison Ogden, MD, is heading the “Patient Access” committee and reports on the group’s progress to make every phase of the patient experience better. What is the project to expand access? “Patient access” in the ENT Department means that patients should see the […]
Some of the greatest difficulties that accompany head and neck cancer is the loss of speech and swallowing ability. Basic functions of communication make us feel human and connect us with others, so their loss can be devastating. Our team of specially trained speech-language pathologists (SLP) helps adults with speech and swallowing rehabilitation after head […]
The first face every patient sees, and sometimes the first voice they hear, is the one that sets the tone for every visit. Setting a tone that can lead to optimal quality patient care is the job of the PSR or Patient Services Representative. There are 20 PSRs at work in our department, located in […]
To enhance patient care and access, the Department of Otolaryngology at Washington University is growing. By the end of 2020, we will be able to serve adults and children all the way from Jefferson County to North County and from West County to Illinois. “Better clinical spaces, more locations and additional talented faculty and staff […]
As many as 20% of people may experience tinnitus, the perception of noise or ringing in the ears. While it’s usually not a sign of something serious, the phantom noise created by tinnitus can interfere with the ability to concentrate, hear external sound, sleep, and sometimes even enjoy life. Common causes for tinnitus include age-related […]
Established 25 years ago by neurotology specialist Jacques Herzog, MD, The Center for Hearing and Balance Disorders treats patients with all types of diseases of the ear and related structures – hearing loss, tinnitus, vertigo, and much more. Dr. Herzog founded the center with the goal of providing the best patient experience possible. The tight […]